The information included in this website is property of Hotel Carvoeiro Plaza, and its reproduction, download and modification are forbidden, unless otherwise specifically authorized by this entity.
It is not allowed to use any software or application that may interfere with the normal functioning of the website, without the prior consent of Hotel Carvoeiro Plaza.
Content displayed on the website serves for informative purposes and does not represent a negotiation nor binds in any way the Hotel Carvoeiro Plaza.
Content displayed on the website may eventually include error or be outdated. Hotel Carvoeiro Plaza may correct or change its content without prior notice.
In the event of a dispute, consumer may consult with the Consumer Litigation – Entidade Re Resolução Alternativa de Litígios de Consumo – DL – 144/2015:Centro de Arbitragem de Conflitos de Consumo de Lisboa, Rua dos Douradores, 116 – 2º E-mail: director@centroarbitragemlisboa.pt
More information available at – Portal do Consumidor – www.consumidor.pt
National Tourism Registry Number: 5043
Privacy Policy and Personal Data – applicable to Users of this Hospitality Business whom make a reservation
Data Controller (us): The Hospitality Business that will provide you, the user, the requested service. Our identification and contact details are available on the website used by yourself to make a reservation/ inquiry us. They will also be available on the invoice that we shall issue you.
Data Compliance Officer: Not applicable to Data Controllers activities.
User: yourself, who completed the reservation form or any other document thereof related.
Purpose: The purpose of processing data obtained through this form is to manage the reservations you, user, made and/ or to answer your queries/ requests you made have submitted.
Legal basis:
– The need to carry out our contract with you, user/ the need to take measures upon your request prior to entering a contract with you.
– The consent you, the user, has given by marking the box of acceptance under the Terms and Conditions that are an essential part of this privacy policy and personal data.
Time period: Data provided by yourself, the user, will be stored for the necessary time to manage the reservation made, as well as the requested housing services. Once all management has been completed, your data will be kept for six (6) months. If you consent to receive marketing and/ or commercial information, your data will be stored until you revoke your consent.
Processor: We use the services of our partner D-Edge ( www.d-edge.com ) to manage the reservation mechanism available on our businesses.D-Edge acts under our authority, and a contract with the D-Edge has been made for service rendering. D-Edge works under written instructions regarding its management activities.
Data from entities other than users: When you, user, provides us with personal data belonging to someone other than yourself, you are the responsible for such actions, as well as for obtaining the appropriate consent for use and provision of said data.
Data transfer: We are not allowed to transfer your personal data to a country outside the EEA (European Economic Area).
Data Ownership: Data owners may exercise their rights to access, rectify, cancel or ban by sending an e-mail or by postal service to our contact information available on our reservation website and in our invoices.
Supervisory Authority: If a data holder considers its rights may have been affected it can also resort to the appropriate supervisory authority of its Member State. More information at: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en